Shipping policy

 

Last Updated: April 8, 2026

Thank you for choosing Ormond Ace North. We are committed to delivering your orders quickly and efficiently. This Shipping Policy outlines our delivery procedures, timelines, and costs to ensure a smooth shopping experience for our customers across the United States.

1. Shipping Destinations

We currently ship exclusively within the United States. We do not offer international shipping at this time.

2. Shipping Cost

  • Free Shipping: We offer 100% Free Shipping on all orders. There are no hidden fees, no membership requirements, and no minimum purchase amounts.

3. Order Processing and Delivery Timelines

We work hard to get your premium eyewear and furniture to you as soon as possible. Please note our delivery schedule:

  • Order Cut-off Time: 05:00 PM (EST) — Monday to Friday.

  • Order Handling Time: 1 – 3 Business Days (Monday – Friday).

  • Transit Time: 5 – 9 Business Days (Monday – Friday).

  • Total Estimated Delivery Time: 6 – 12 Business Days.

Note: Orders placed after 05:00 PM on Friday or during the weekend will be processed starting the following Monday.

4. Shipping Method

All orders are shipped via our trusted carrier partners (such as USPS, FedEx, or UPS) under our "Free Shipping" method. Once your order is dispatched, you will receive a confirmation email containing a tracking number.

5. Order Tracking

You can track your package using the tracking number provided in your shipping confirmation email. Please allow 24–48 hours for the tracking information to update on the carrier's website.

6. Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, please contact us immediately at support@ormondacenorth.com.

7. Delivery Issues

  • Damaged in Transit: If your package arrives damaged, please take photos and contact us within 48 hours of receipt.

  • Lost Packages: If your tracking information shows "Delivered" but you haven't received your package, please check with neighbors or your local post office before contacting our support team.

Contact Information

For any questions regarding your shipment, our Florida-based team is ready to assist you:

  • Trade Name: Ormond Ace North

  • Support Email: support@ormondacenorth.com

  • Support Phone: +1 386-238-9176

  • Physical Address: 1480 US-1, Ormond Beach, FL 32174, United States

  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)